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Sign in to the cabinet

Use sign-in if you already have a FastyShop account and want to return to your orders, shop, or settings.

Who this guide is for​

This guide is for buyers and sellers. The cabinet sign-in is the same for everyone, while the available sections depend on which features your account has.

Before you start​

Prepare:

  1. the phone number you used during registration;
  2. your account password.

The cabinet is available on the sign-in page.

How to choose a language before signing in​

On the sign-in page, open the language menu and choose Русский, Қазақша, or English. The page interface changes immediately, while the page address stays the same.

The selected language is saved in a cookie in this browser. The cabinet keeps using it after a page reload, while you move between sections, and after you sign in or sign out.

If you opened the cabinet from the FastyShop website, the cabinet accepts the site's supported language. You can change it later in the account menu or cabinet settings.

Sign-in steps​

  1. Open the cabinet sign-in page.
  2. Enter your phone number.
  3. Enter your password.
  4. Press the sign-in button.

After signing in, you will enter the cabinet. If you are a buyer, buyer sections will be available. If you are a seller, you will see seller and shop sections.

Result​

You will sign in to your account and can continue working with orders, the shop, or profile settings.

If you forgot the password, use the Forgot password? link on the sign-in page.

What to do if...​

The password does not work​

Check that you are entering the password for your FastyShop account. If the password still does not work, go to password reset.

You forgot the password​

Press Forgot password? on the sign-in page. FastyShop will help you set a new password by email if the account is found.

The phone number has a typo​

Check the country code and the digits in the number. If you entered the number differently during registration, try entering it in the same format you used when creating the account.

The page does not open​

Check your internet connection and try opening the cabinet again. If the problem repeats, contact support and include the address where the page did not open.