Skip to main content

Glossary

The glossary helps you quickly understand words that appear in FastyShop help, the seller cabinet, the shop storefront, and orders.

This is not a legal document or a full ecommerce dictionary. It includes only the basic terms from the current documentation, so a new seller can read instructions more easily and avoid mixing up similar concepts.

Account, Cabinet, and Roles​

FastyShop​

FastyShop is a service where a seller creates an online shop, adds products, and receives orders. A buyer sees the public part of the shop, while the seller manages the shop from the cabinet.

Details: What is FastyShop.

Account​

An account is needed to sign in to FastyShop and save your actions in the service. One account can be used for the buyer scenario and for seller work if the user becomes a seller.

Details: Account and access.

Cabinet​

The cabinet is the private part of FastyShop where a user signs in to an account and manages their data. A seller uses the cabinet to work with shops, products, orders, tariffs, and legal details.

Details: Seller cabinet.

Seller​

A seller is a user who creates a shop and is responsible for its content, sales terms, order processing, and communication with buyers. In FastyShop, the seller works through the cabinet and may have one or several shops within the available conditions.

Details: Seller registration.

Buyer​

A buyer is a user who opens a shop storefront, chooses products, and places an order. The buyer does not need to manage the shop or see the seller's internal settings.

Details: How the buyer sees payment and delivery.

Registration​

Registration means creating an account in FastyShop. In the seller scenario, registration also helps prepare legal details, the first shop, and access to the seller cabinet.

Details: Seller registration.

Sign-in​

Sign-in is the action after which FastyShop understands which account is currently being used. If sign-in does not work, first check the phone number, password, and sign-in page.

Details: Sign in to the cabinet.

Profile​

A profile is a set of data related to an account or user role. It is important not to mix up the regular account profile, seller profile, legal profile, and shop: these are different data levels.

Details: Account settings.

Seller Profile​

The seller profile is needed to work as a seller: manage shops, legal details, products, and orders. It is different from a regular account and from a specific shop.

Details: Seller profile.

Shop and Storefront​

Shop​

A shop is the seller's space in FastyShop with a name, contacts, settings, catalog, and orders. One seller may work with several shops if this is available under their tariff and account state.

Details: Shop and storefront.

Storefront​

The storefront is the public part of the shop that the buyer sees. On the storefront, the buyer views products, shop terms, and moves to placing an order.

Details: Platform, cabinet, and storefront.

The public shop link is the address where the buyer opens the storefront. You can share this link after the shop, products, payment, and delivery have been checked.

Details: Public shop link.

Storefront Settings​

Storefront settings define how the shop looks and what the buyer sees on the public page. They may include storefront status, visual style, contacts, promo block, and product card settings.

Details: Storefront settings.

Shop Name​

The shop name is the name by which the buyer recognizes the shop on the storefront and in the order. It should be clear, tidy, and match how the seller presents the business.

Details: Shop details.

A logo is an image that helps the buyer visually recognize the shop. If the logo is not displayed, check the shop details, storefront settings, and image saving.

Details: Storefront settings.

Shop Contacts​

Shop contacts help the buyer understand how to contact the seller about an order. Specify only the channels that you are actually ready to handle.

Details: Shop details.

Checking the Storefront after Changes​

Checking the storefront after changes is a short control step before sharing the link with buyers. The seller opens the storefront as a buyer and checks that details, products, payment, and delivery look clear.

Details: How to check the storefront after changes.

Catalog, Categories, and Products​

Catalog​

A catalog is the structure of the shop's products. It helps the buyer find the needed product and helps the seller keep categories, cards, prices, stock, and publication in order.

Details: Catalog and products.

Category​

A category groups similar products and helps the buyer navigate the shop faster. A good category is clear from its name and is not created only for decoration.

Details: Product categories.

Subcategory​

A subcategory is a more specific section inside a category. It is useful when the catalog becomes large and the buyer needs an additional level of choice.

Details: Product categories.

Product​

A product is an item that the seller shows to the buyer on the storefront. A product card usually includes a title, description, price, images, stock, and category.

Details: Creating and editing a product.

Product Card​

A product card is a page or block with information about a specific product. It should answer the buyer's main questions: what it is, how much it costs, whether it is in stock, and how to buy it.

Details: Creating and editing a product.

Product Choice Options​

Product choice variants are size, color, packaging, or another parameter that the buyer chooses before adding the product to the cart. They are configured on a specific product, while category templates only help prepare future products faster.

Details: Product choice variants.

Price​

The price shows how much the product costs for the buyer. If there is a discount or the final price differs from the base price, check that the buyer sees a clear amount.

Details: Images, prices, and stock.

Stock​

Stock shows how many units are available for sale or how the seller tracks availability in the cabinet. If stock is incorrect, the buyer may expect a product that is not actually available.

Details: Images, prices, and stock.

Available to order​

Available to order is a seller setting for a product. If it is enabled, the product may remain available for checkout after current stock reaches 0.

Details: Creating and editing a product.

Made to order​

Made to order is a buyer-facing badge that means the seller will prepare or make the product after checkout. The seller clarifies timing and details with the buyer after receiving the order.

Details: Cart and checkout.

Product Image​

A product image helps the buyer understand the product's appearance before ordering. The main image should be tidy and match the product being sold.

Details: Images, prices, and stock.

Product Publication​

Product publication means moving a card from draft to a state where it can be shown to the buyer. Before publication, check the category, price, images, description, and storefront visibility.

Details: Product publication.

Product Visibility on the Storefront​

Product visibility on the storefront means that the buyer can find the product in the public shop. It depends on the product status, category, shop state, storefront settings, and saved data.

Details: How to check a product on the storefront.

Orders​

Order​

An order is a purchase record that the buyer placed on the shop storefront. In the order, the seller sees the items, amount, buyer details, payment, delivery, and available actions.

Details: Seller orders.

Order List​

The order list helps the seller see new, current, and completed orders. The list is convenient for finding an order, checking its status, and opening details.

Details: Order list.

Order Details​

Order details are the page of one order with complete information for processing. There the seller usually checks the buyer, order contents, payment, delivery, history, and available actions.

Details: Order details.

Order Status​

The order status shows which step the order is on overall. It helps understand whether the order is waiting for processing, being prepared, ready for pickup, or completed.

Details: Payment and delivery in an order.

Payment Status​

The payment status shows what is happening with payment for the order: for example, whether an instruction, invoice, confirmation, or seller action is needed. Currently, FastyShop does not automatically confirm payment without a process visible to the seller.

Details: Payment and delivery in an order.

Delivery Status​

The delivery status shows what is happening with order receipt: pickup, delivery, readiness, or another available step. Seller actions may differ for pickup and delivery to an address.

Details: Payment and delivery in an order.

Buyer Contacts​

Buyer contacts are details that the seller needs to process a specific order. Use them only for their intended purpose: confirm the order, clarify delivery, report readiness, or solve an order issue.

Details: Contact with the buyer and personal data.

Buyer Personal Data​

Buyer personal data is information related to a person and their order: for example, name, phone, email, address, or comment. This data must not be used for unrelated purposes or sent to support without need.

Details: Contact with the buyer and personal data.

Payment and Delivery​

Payment Method​

A payment method explains to the buyer how to pay for the order. In the current beta period, this is the seller's manual instruction, not built-in online payment inside FastyShop.

Details: Payment methods.

Cash Payment​

Cash payment means the buyer pays in cash on receipt, pickup, or another agreed scenario. In the instruction, it is important to write exactly when to pay and who receives the money.

Details: Payment methods.

Kaspi, Invoice, or Transfer​

Kaspi, invoice, or transfer is described in the current documentation as the seller's manual process. The seller explains to the buyer when they will send payment details, an invoice, or a link, and checks payment themselves through the available process.

Details: Payment methods.

Delivery Method​

A delivery method explains to the buyer how they will receive the order. It can be pickup, seller delivery, or another manual scenario that the shop is actually ready to perform.

Details: Delivery methods.

Pickup​

Pickup means the buyer collects the order at an agreed place. Pickup usually does not require the buyer's address, but it does require a clear seller address or instruction.

Details: Delivery methods.

Seller Delivery​

Seller delivery means that the shop itself is responsible for handing the order to the buyer at the selected address or under the selected terms. FastyShop helps show the terms, but does not replace delivery organization by the seller.

Details: Delivery methods.

Payment and Delivery Reflection in an Order​

Payment and delivery reflection in an order is how the terms selected by the buyer are visible to the seller after checkout. Before taking action, the seller checks the selected method, address, comment, and related statuses.

Details: How selected methods appear in an order.

Tariffs and Limits​

Tariff​

A tariff defines the available volume of seller capabilities: shops, catalog, photos, payment methods, delivery methods, and other limits. The current model has Free, Plus, and Personal.

Details: Tariffs and limits.

Limit​

A limit is a restriction by quantity or volume of capabilities. If a limit is reached, a new action may become unavailable until the seller reduces usage or requests another tariff.

Details: Tariff limits.

Free​

Free is the free starter tariff. It is assigned to a new seller by default and is suitable for the first shop, checking the service, and a small catalog.

Details: Available tariffs.

Plus​

Plus is a paid tariff for a small shop that needs a larger volume of capabilities. Currently, Plus connection happens through a request and manual confirmation, without automatic charges or instant automatic activation.

Details: Available tariffs.

Personal​

Personal is an individual tariff for situations where Free and Plus are not enough. Personal terms are discussed separately after a seller request.

Details: Available tariffs.

Tariff Request​

A tariff request is a seller request for Plus or Personal. The request shows seller interest and helps the FastyShop team process it manually.

Details: Plus and Personal requests.

Tariffs and Limits Page​

The tariffs and limits page in the cabinet shows the current tariff, limit usage, warnings, and available actions. In the cabinet, it may open as /seller/billing.

Details: Tariff page in the cabinet.

A legal profile stores details about whose behalf the seller or shop operates on. It is different from a shop: a shop shows products and receives orders, while the legal profile helps verify seller details carefully.

Details: Legal profiles.

Individual Entrepreneur​

Individual Entrepreneur is a business form that a seller can specify in legal details if it matches their documents. Do not choose a business form at random: the details must match registration documents.

Details: Seller registration.

LLP​

LLP is a business form for a company that the seller can specify in legal details if the seller has the relevant documents. If you are not sure which form to choose, first compare it with your documents.

Details: Seller registration.

Seller Documents​

Seller documents are needed to confirm legal details within the current FastyShop process. Upload only documents that belong to your legal profile.

Details: Document verification.

Document Verification​

Document verification helps confirm that seller legal details are filled in correctly and match the documents. It does not mean that FastyShop guarantees product quality, delivery, or every seller promise to the buyer.

Details: Document verification.

Public Trust Mark​

A public trust mark helps the buyer understand that seller documents were verified within the current process. It relates to seller documents, not to product quality or a deal guarantee.

Details: Public trust mark.

Seller documents verified​

Seller documents verified is the exact wording of the public trust mark. It means seller document verification, but does not promise delivery, product availability, legal consultation, or a permanent mark forever.

Details: Public trust mark.

Support and Safety​

Support​

Support helps investigate an issue if quick checks and instructions did not help. Before contacting support, it is useful to open the relevant troubleshooting page and collect facts about the situation.

Details: Common seller issues.

Support Request​

A support request is a message describing the issue, where it is important to state what happened, where it happened, and which steps have already been checked. The more precise the description, the easier it is to understand the issue without extra clarification.

Details: When to contact support.

Order Number​

An order number helps find a specific order when investigating an issue. If the problem is related to a purchase, delivery, or payment, provide the order number instead of sending unnecessary personal data.

Details: When to contact support.

Safe Data for Support​

Safe data for support is information that helps find the issue without revealing extra details: cabinet section, shop name, order number, a short description of the action, and error text. This is usually enough for the first investigation.

Details: When to contact support.

Data That Must Not Be Sent to Support​

Do not send passwords, sign-in codes, full bank card details, buyer personal documents, or other people's personal data without need. If you are unsure, it is better to describe the issue in words and wait for clarification on which data is actually needed.

Details: When to contact support.