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Product publication

The product status shows whether the product is ready for the public catalog or is still being prepared.

In Product management, there are usually Drafts, Published, and Archive tabs.

Draft​

Draft is suitable for preparing a product.

In draft, it is convenient to:

  1. fill in the name and description;
  2. choose a category;
  3. add images;
  4. check price, discount, and stock;
  5. fill in required category fields;
  6. calmly fix mistakes before publication.

A draft should not be sent to buyers as a ready product.

Published product​

A Published product may be displayed on the storefront if visibility conditions are met.

Publishing a product by itself does not guarantee that the buyer will immediately see it. These also matter:

  1. active shop;
  2. available storefront;
  3. published category;
  4. filled required fields;
  5. correct price;
  6. product stock;
  7. image and description, if they are needed for a clear card.

Archive​

Archive removes the product from the active catalog but keeps its details in the cabinet.

Use archive if the product no longer needs to be sold or shown to buyers. If the product is needed again, return it to drafts, check the details, and publish it again.

Available actions​

Depending on the product status, the cabinet may show actions:

  1. Publish;
  2. To drafts or Return to drafts;
  3. To archive;
  4. Return to drafts for an archived product.

If an action is unavailable, check the current product status and cabinet hints.

The category also has a status​

The category has its own lifecycle. If a category is in drafts or archive, a published product inside it may not be shown to the buyer.

When publishing or archiving a category, the cabinet may warn that the action will affect nested categories and products. Do not confirm the action until you understand the consequences.

What to check before publication​

Before publishing a product, check that:

  1. the correct category is selected;
  2. the category is published or ready for publication;
  3. the product name has no mistakes;
  4. price and discount look correct;
  5. stock is filled in;
  6. the primary image is uploaded;
  7. required category fields are filled in;
  8. the description is clear to the buyer;
  9. the product is not archived.

After publication, open the storefront or product card as a buyer. If the product did not appear, check the category status, shop status, and visibility conditions, not only the product status itself.

What to do if...​

The product cannot be published​

Open the product and check required fields, price, stock, category, and images. If the cabinet shows a hint, start with it.

The product is published but not visible on the storefront​

Check not only the product, but also the category, shop, and storefront. The product may be published but hidden because of the category or shop status.

The product ended up in archive​

Return the product to drafts, if the action is available. Then check the details and publish again only after reviewing the card.

The buyer sees old details​

Make sure changes are saved. Then refresh the storefront page. If the buyer opened the page earlier, ask them to refresh the page or open the link again.