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Tariffs and limits

A tariff defines which features are available to a seller in FastyShop and which limits apply to the shop, catalog, photos, payment methods, and delivery methods.

A new seller gets the Free tariff by default. It is enough to launch a first shop, check the storefront, and start working with a basic catalog.

Main rule

Buyers do not pay FastyShop for opening a storefront, adding products to the cart, or placing an order. Tariffs apply to seller features.

Currently, paid tariffs are activated through a request and manual confirmation. FastyShop does not provide automatic charges, built-in online tariff payment, instant activation, or automatic renewal.

Where to check tariffs

There are two different places:

  1. The public pricing page helps compare Free, Plus, and the individual tariff before signing in to the cabinet.
  2. /seller/billing in the cabinet - the seller's current tariff page. It shows which tariff is connected now, which limits apply, and how much of them is used.

If you are already a seller, use the cabinet as your main reference. The public page helps choose a tariff, but the actual state of your account is shown in the cabinet.

Which tariffs are available now

The current model has three options:

TariffWhat it is suitable for
FreeGetting started, testing the service, the first shop, and a small catalog.
PlusThe main paid tariff for full work of a small shop.
PersonalIndividual terms when Free and Plus are no longer enough.

Plus prices and periods are currently shown for Kazakhstan and KZT. Other markets are not described as available paid markets.

What a limit is

A limit is a restriction on the quantity or level of a feature.

For example, a limit can apply to:

  1. number of shops;
  2. number of legal profiles;
  3. number of published products;
  4. number of categories and nesting depth;
  5. number of photos and storage volume;
  6. number of delivery and payment methods.

If a limit is almost used up, the cabinet can show a warning. If a limit is reached, a new action can become unavailable until you reduce usage or request another tariff.

Read this section in this order:

  1. Available tariffs - how Free, Plus, and Personal differ.
  2. Tariff limits - which restrictions can affect a seller's work.
  3. Tariff page in the cabinet - where to check the current tariff, limits, and warnings.
  4. Plus and Personal requests - how manual activation of paid options works.
  5. What to do if there is a tariff or limit problem - common situations.

What this section does not cover

This section does not describe:

  1. legal contract terms as the final text of obligations;
  2. the internal tariff admin area;
  3. online tariff payment, acquiring, automatic charges, or recurring payments;
  4. tariffs for future markets;
  5. order commissions or product listing fees as the current monetization model.

Legal documents define the obligations of the parties. This section helps understand the product interface and practical seller actions.