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Tariff limits

A limit shows how much of a feature is available to a seller on the current tariff.

Limits help FastyShop serve shops of different sizes reliably: a small shop starts for free, and a growing shop can activate a larger amount of features.

Where to check actual usage

Open the /seller/billing page in the cabinet.

There you can see:

  1. the current tariff;
  2. limit groups;
  3. how much has already been used;
  4. where there are warnings;
  5. which options are available next.

If you see one number in an article and another number in the cabinet, rely on the cabinet. The interface shows the current state of your seller account.

Main limit groups

Limits can apply to different parts of work:

GroupWhat can be limited
Shops and legal profilesHow many shops and legal profiles a seller can have.
CatalogHow many products, published products, categories, and nesting levels are available.
MediaHow many photos can be added to a product and how much storage is available.
Payment and deliveryHow many delivery and payment methods can be enabled.
Service featuresAnalytics level, support level, and other tariff features.

Some limits are counted across the whole seller account, not separately for each shop. For example, if a seller has several shops, the total limit can include them together.

Examples of public limits

The key Free and Plus limits currently look like this:

LimitFreePlus
Shops12
Legal profiles12
Published products or services30100
Total products or services100300
Categories1020
Category depth24
Photos per product310
Media storage500 MB10 GB
Delivery methods25
Payment methods25

This table helps understand the approximate scale. Do not treat it as a legal promise that limits will never change.

What happens near a limit

If usage is approaching a limit, the cabinet can show a warning. This does not always block work immediately.

The warning helps you:

  1. check what uses the limit;
  2. remove unnecessary items if appropriate;
  3. prepare for Plus or Personal;
  4. avoid hitting a block at the worst moment.

What happens when a limit is reached

If a limit is reached, a new action can become unavailable.

For example:

  1. you cannot create another shop;
  2. you cannot publish a new product above the limit;
  3. you cannot add more photos;
  4. you cannot enable more payment or delivery methods.

Existing data usually does not disappear only because of a limit. But new actions that increase the excess can be blocked.

What to do

If you hit a limit:

  1. open the tariff page in the cabinet;
  2. check which exact limit was reached;
  3. see whether you can remove unnecessary data;
  4. if the limit is needed for growth, request Plus or Personal.